2013-03-09 15:26:44
I work in the AT&T building across the street from Cheesy Janes and have been a regular for about five years. The milkshakes are amazing and the food is decent but that's where it stops. Two co workers and myself decided to go here for lunch earlier today (03/09/13) around 11:15 am and were treated with the worse customer service ever. I'm 6"4ft tall so we decided to sit in the corner booth but a hispanic gentleman whom I never got a name informed us we couldn't sit there because it was for a party yet we were the only ones in the restaurant when we arrived!! The table was not reserved and there wasn't a customer in sight! The man told us "incase a party arrives". The waiter was too busy thinking about the next customer he never took time to properly take care of the long time customers he already had present! So I sat there uncomfortably with my two other friends alone in the restaurant until after we finished eating four people walked in who he happily sat in the corner booth. So basically if we had one more person we could have sat there disregarding my height! The hispanic gentleman was very rude, avoided us, and made it very apparent he didn't care if long time customers we comfortable or not. Keep in mind the booth is only really big enough for 4 adults on a good day without being shoulder to shoulder so asking to sit there with only having 3 people wasn't asking too much! I informed the manager who said he would talk to him but at this point it's too late. His poor service lost a 5 year customer! Next time I hope he learns the age old golden rule to put the customer first!